Improving Detection of Call Clusters through Surveillance of Poison Center Data

Introduction The Centers for Disease Control and Prevention (CDC) uses the National Poison Data System (NPDS) to conduct surveillance of calls to United States PCs. PCs provide triage and treatment advice for hazardous exposures through a free national hotline. Information on demographics, health effects, implicated substance(s), medical outcome of the patient, and other variables are collected. CDC uses automated algorithms to identify anomalies in both pure call volume and specific clinical effect volume, and to identify calls reporting exposure to high priority agents. Pure and clinical effect volume anomalies are identified when an hourly call count exceeds a threshold based on historical data using HLM.1 Clinical toxicologists and epidemiologists at the American Association of Poison Control Centers and CDC apply standardized criteria to determine if the anomaly identifies a potential incident of public health significance (IPHS) and to notify the respective health departments and local PCs as needed. Discussions with NPDS users and analysis of IPHS showed that alerting based on pure call volume yielded excessive false positives. A study using a 5-year NPDS call dataset assessed the positive predictive value (PPV) of the call volume-based approach. This study showed that less than 4% of anomalies were IPHS.2 A low PPV can cause unnecessary waste of staff time and resources analyzing false positive anomalies. As an alternative to pure call volume-based detection where all calls to each PC are aggregated for anomaly detection, we considered separating calls by toxicologically-relevant exposure categories for more targeted anomaly detection. We hypothesized that this stratified approach would reduce the number of false positives.